Effective Date: [Insert Date]

At Mywidezy Online Shop, we strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help! Please read our Return Policy carefully to understand how to initiate a return.

## 1. Return Eligibility

You may return items within [insert number] days of receiving your order, provided that:

- The item is in its original condition, unused, and unwashed.

- The item is in its original packaging with all tags attached.

- You have the receipt or proof of purchase.

### Non-Returnable Items

Certain items are non-returnable, including but not limited to:

- Gift cards

- Downloadable software products

- Personal care items (e.g., cosmetics, intimate items)

## 2. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team at [Your Email Address] or [Your Phone Number] within the return window to request a return authorization.

   

2. Provide Information: Include your order number, the item(s) you wish to return, and the reason for the return in your message.

3. Receive Instructions: Once your return request is approved, we will provide you with instructions on how to return the item.

## 3. Return Shipping

You will be responsible for paying the shipping costs for returning your item unless the return is due to an error on our part (e.g., wrong item sent, defective product). We recommend using a trackable shipping service or purchasing shipping insurance for items over [insert amount], as we cannot guarantee that we will receive your returned item.

## 4. Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed and automatically applied to your original payment method within [insert number] days. Please note that it may take some time for your bank or credit card company to process and post the refund.

### Partial Refunds

Partial refunds may be granted for items that are not returned in their original condition, are damaged, or are missing parts for reasons not due to our error.

## 5. Exchanges

If you would like to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item.

## 6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [Your Email Address] or [Your Phone Number]. We may request photos of the damage for our records. We will provide instructions on how to proceed with a replacement or refund.

## 7. Contact Us

If you have any questions or concerns about our Return Policy, please don’t hesitate to reach out:

Email: [Your Email Address]  

Phone: [Your Phone Number]  

Address: [Your Business Address]

Thank you for shopping with Mywidezy Online Shop! We appreciate your business and are committed to ensuring your satisfaction.